This lady is unhappy that people have commented that she looks mean or angry all the time. Her job requires her to be approachable and she does not like looking like she is angry all the time. She heard that Dr. Lam is the top provider of BOTOX in the state and approached him for advice. Dr. Lam suggested that she tries BOTOX to help alleviate the strong frown. She was ecstatic that she is still able to make facial expressions and she looks happier and more approachable.